Elaine Stenhouse
15.01.2025
No complaint on room or hotel.
Staff good. But reception / bar / food/ room service/ room problems dealt with only 2 staff. They are having to do everything.
Hafsa A. (Deeyah)
14.01.2025
A quiet little hotel - at least when I booked in on the 31st last month.
The receptionist was incredibly kind and helpful, as my husband and I had missed the last NYE train and needed a quick booking to stay overnight. I didn't get her name, but thank you for sacrificing your New Year's Eve to help people like us who apparently don't plan our travel well 馃槀
The room was pretty nice. A warm shower and a comfy bed. The TV didn't work and nor did the kettle, though, so luckily, we weren't staying for long enough to need those. Otherwise, it's perfect for an unexpected overnight stay!
Mya Jones
07.01.2025
The shower pressure was ridiculously low, tiny bathroom with no bathtub (walk in shower) and no soaps.
- No hairdryer
- Small room
- NO FREE WiFi !!!
The positives are the customer service, when you check in. Also the location is right next to lakeside shopping centre with a good view.
Laurie Ash
07.03.2018
Basic rooms but functional clean and comfortable. No hair dryer available in the room nor from reception.
Gary Hewitt
14.12.2024
Stayed for a work event. Room was spotless.
Staff are very helpful and friendly.
The whole place is very clean.
It's been a long time since I stayed with Travelodge and I will be back.
Totally impressed.
Thank you Travelodge Thurrock.
Roy Bradshaw
12.12.2024
Great for short stays. Will use it again if in area.
Jason Raven
03.12.2024
Really nice place to stay clean and friendly staff and the breakfast was outstanding the ladie doing the breakfast was very professional and helpful I think her name was Tania 3 dec
Luke G
25.11.2024
Was a nice stay room over looking lake so was a really nice view, food was ok for evening meal not great portion size, breakfast was nice and was good price in total for meal deal
Kinga Ostrowska
06.11.2024
艢wietna lokalizacja, blisko do sklep贸w, centrum handlowych oraz innych atrakcji. Obok hotelu jest klimatyczne jeziorko. Pokoje czyste, 艂贸偶ko bardzo wygodne. Mo偶liwo艣膰 wymiany r臋cznik贸w oraz wyniesienia 艣mieci na 偶yczenie. Obs艂uga przesympatyczna, zawsze wita艂a z u艣miechem gdy si臋 przechodzi艂o w recepcji. Z minus贸w to jedynie WiFi kt贸re jest darmowe przez 30min, a p贸藕niej trzeba za nie p艂aci膰 za dzie艅 lub tydzie艅 co si臋 nie op艂aca, wi臋c dla podr贸偶uj膮cych z innych kraj贸w si臋 bardziej op艂aca kupi膰 kart臋 SIM i wykupi膰 pakiet z internetem.
Lily Busby
18.10.2024
Rooms are basic as u expect, but clean. Had a good view from 4th floor. Stayed for breskfast. Good service
M Trade
03.10.2024
the room was extremely dirty
Bed sheets were quite dirty and stained.
View from room was amazing lakeside view but could only imagine how awful the room would be if it was not for that view. Also in the lift it鈥檚 says free WiFi but when you go to use the WiFi it鈥檚 free for 30 mins, then you have to pay a fee of 拢3 every 24 hours.
Shocking a hotel has not got free hotel WiFi with the room.
I probably would stay here again though as location was perfect very close to lakeside shopping mall and other activities.
Jayme
28.09.2024
Wow amazing hotel that especially have amazing friendly polte staff. That take pride in there work .me and my hubby come for our date night.we was welcomed by Dawn and jasmine. We'll they are lovely. Through the night dawn was so lovely we spoke why we was down at bar. I would say she is a friend now. The rooms was spotless better then any other hotels the price is fantastic food and drink amazing nothing to much trouble. We will always recomed thus hotel ad for location and cleanness and the all the staff was amazing especially dawn lovely lady. Will be coming back again. The price for breakfast is so good and kids can eat free. Fantastic
katie heapy
22.09.2024
Pretty good can be loud during the weekends but week days not bad very nice but some times can get drive races outside apart from that pretty nice also the best the is the view the lake
Tom. Murphy
16.09.2024
First time staying here, great location, clean rooms and the staff very friendly, happy and smiling would recommend 馃槃 staying.
Phil Jarman
03.09.2024
Staff were great.. but no water is a massive blow. Want to be refreshed for the day ahead but with no running water a big problem.. obviously was a one off but very frustrating and disappointing
Justin Lau
06.08.2024
Great customer service from the receptionist supervisor! The travelodge is in a great location and it's only 4 mins walk to the shopping centre! It has everything around it! Will stay here again when I'm in the area!
Diyari Mohammed
02.08.2024
The hotel appears to be new, with modern building and well-maintained facilities. The food is good, and its lakeside location makes it particularly appealing during the summer. However, it鈥檚 somewhat far from the train station, making transportation less convenient, especially for trips to and from central London.
Beth Sharp
15.07.2024
I had a fantastic stay at Thurrock Lakeside Travelodge. The staff were so friendly and couldn't fault their service. Even down to dietary requirements. They were so helpful. The food was very nice.
The room was lovely and aired when I got there. And the view of the lake and the shopping centre was a welcome sight to see. Lovely seeing the sunset as it went down as well. I had a great time and slept very well.
Sarah Drysdale
13.07.2024
Great location right next to Lakeside shopping centre with plenty of restaurants to choose from. Staff were welcoming and friendly on arrival. Easy check in. We had an accessible room, very spacious for wheelchairs and walkers. The wet room was massive. Everywhere was clean and tidy. Tea and coffee making facilities in the room, nice comfy big bed and our room had a view of the lake where the swans and ducks were. Very quiet too. We'll definitely stay here again. Incredibly good price for a god night's sleep
Eric Abisky
09.07.2024
Pleasant receptionist in the evening
lorraine baker
29.06.2024
The moment we arrived we had a lovely friendly greeting from Nadia in reception to the helpful staff at breakfast. Could not fault the breakfast had everything you could think of and could eat and drink as much as you like, which made my hubby happy. Our room was clean and had a nice view over the lake will definitely stay again.
Richard Geraghty
29.06.2024
This hotel was pleasing with restaurant and bar, enjoyed our stay staff good and friendly nothing was to much for them, parking was plentiful.
Bailey Eleanor
18.06.2024
good
